Why Mobile Usability Matters?

Today Jon sent me a link to a really cool article on mobile usability by Webcredible.

The article outlines three major reasons why mobile web usability matters, perhaps even more so than computer usability:

1. Internet access from mobile devices is becoming more popular
2. In general, people have less experience of accessing the Internet from mobiles
3. The technology involved in accessing the web from a mobile phone is far more varied. The mobile web needs to cater for a greater variety of mobile operating systems and browsers.

The challenge is to remain user friendly while using the tiny keybords (of varying layout) as input and the tiny mobile screens (of varying resolution) as output.

A part of my task within the next six months will be to establish, how accessible mobile phones are and to come up with with a set of practical recommendations on improving the status quo.